Return Policy Page

Terms and conditions

Sales exchange and return policy

1- The order and shipment are executed 48 hours after the invoice amount is deposited in the company's account.

2- Replacement or return is only 48 hours after receiving the order.

3- A copy or copy of the invoice is required upon return or exchange

4- It is required that the products, upon return or exchange, be in good condition and undamaged.

5- In the event that specific products are requested and after receipt, the customer decides to replace or retrieve them, the shipping will be at his expense and not at the expense of the company

6- In the event that a refund is requested for the value of the invoice, it will be after we receive the products and they are in good condition, after which the amount will be transferred within a period of 48 hours.

7- To ensure the quality of the products, please confirm your request before executing it, especially since some products are considered cosmetic and require special storage conditions and conditions.

8- In the event of receiving any damage to the shipment, please report within 24 hours of receipt, otherwise the company is not responsible.